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The management and the measurement of the mobile end-user experience is very important. The success of a wireless service depends on its functionality, its ease to use, its reliability and its integration  to other platforms like IT applications or public Web2.0 sites.

Jamo Solutions provides an automated software-only based solution that measures the end-user experience directly from the mobile device.  This new approach is the only one that delivers correct data regarding the end-user experience with instant ROI.


Highlights

[Realistic Measurement]
Management of the mobile end-user experience is only successful and complete if the measurement is done from real mobile devices.


[Total Cost of Ownership]

Deployment must be easy. Changes in the underlying wireless service might not complicate the usage. Changes in the user interface of the client applications might not lead to high maintenance costs.


[Device coverage]

The solutions are applicable for a multitude of different mobile terminals without additional deployment costs.


[Quality of Service management]

Professional automation platform for testing functionality, checking performance and verification of availability of the wireless application/service.

Solutions

In the life cycle of a wireless applications/service, the end-user experience is measured during following phases:

       The end-user acceptance phase. Before going life, the application/service needs to be tested. One of the test phases, the end-user acceptance test phase, verifies the application/service against the end-user requirements. 

Jamo Solutions provides here an integration with leading functional testing tools so that these tools can be used for testing mobile applications. 

       The operational phase. During the operational phase of the service/wireless application, it is essential that the service remains available, continues to function correctly and performs the operations in an acceptable time. Jamo Solutions provides here measurements of the service from a real device and integrates these measurement in the leading business management solutions.



It is the goal of Jamo Solutions to provide automation solutions for both phases whereby the application /wireless service is tested/used just like a real end-user would use/test the service and this by using real mobile devices and accessing these devices just like a normal end-user would do.



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